Companies that process data for us

Company What they do for Critto Data Location Safeguard
Hetzner Online GmbH Hosts our server Everything stored by Critto Germany EEA; Hetzner DPA
Dedale AI, Corp. (Boat) Runs your Den computer Den files, browser, saved logins and keys, Den tasks EU (DE, FI, FR); US company Boat's published privacy terms (no separate DPA available)
Cloudflare, Inc. Network, security, public card pages, routine task execution, browser sessions, backups Traffic, IP addresses, task messages, context, browser session data, generated images, encrypted backups Global execution; routine conversation and image storage in the EU DPA; Data Privacy Framework
WorkOS, Inc. Sign-in Email, name, sign-in records US DPA; SCCs and UK IDTA
Resend (Plus Five Five, Inc.) Sends our emails Email address, name, email content EU sending; US company DPA; Data Privacy Framework
OpenRouter, Inc. (proxy) and the zero-retention model hosts it routes to: see OpenRouter's sub-processor list Critto Smarts chats and Den work; safety and crisis checks; voice to text and text to voice What the request needs (chat content, excerpts, voice); not kept (zero data retention) US and others DPA with SCCs and UK Addendum
Anthropic, PBC (Claude models) Critto Smarts chats and Den work, only when one of their models is picked The request on that model (chat content, excerpts, pictures) and the reply; data may be retained by Anthropic for 30 days US DPA in Anthropic's commercial terms, with SCCs
Amazon Web Services, Inc. (Amazon Bedrock) Critto Smarts chats and Den work, only when one of their models is picked The request and the reply; not kept for models that offer zero retention; for others, AWS may keep them up to 30 days for abuse checks, never shared with the model maker US or EU, by region AWS GDPR Data Processing Addendum; SCCs outside the EEA
Cloudflare, Inc. (Workers AI and AI Gateway) Critto Smarts chats and Den work, only when one of their models is picked The request on that model and the reply; not kept, not used for training, logging off Global Cloudflare DPA; Data Privacy Framework
Meta Platforms, Inc. (Muse Image, Meta Model API) Makes pictures a critto draws on Critto Smarts The picture description and any pictures it starts from US Meta's Model API terms; Standard tier, not used to train Meta's models
Sampark, Inc. (Composio) Connects the apps you choose (calendar, email, files…) so your crittos can use them Sign-ins to those apps; what your crittos read or do in them; a random id for your account US DPA with SCCs and UK Addendum; zero data retention
TinyFish Web search and reading web pages for your crittos What a critto searches for and the pages it reads; never your name, email or account US TinyFish's terms
Geoapify GmbH Finds places near you when you ask a critto (maps, opening hours, walking times); finds your saved home's town, once, for local news in your morning brief What you're looking for and roughly where (about 100 m), or an address you saved; for the town, roughly where your saved home is (about 1 km); never your name, email or account Germany (EU) Geoapify's terms; no transfer outside the EU
Google LLC (Google Maps Platform) Finds places near you on the Pro plan (maps, opening hours, photos, walking times) What you're looking for and roughly where (about 100 m), or an address you saved; never your name, email or account US; global Google Cloud Data Processing Addendum; Data Privacy Framework
Norwegian Meteorological Institute (MET Norway) The weather in your morning brief, if you turn it on (credited "Weather data from MET Norway") Roughly where your saved home is (about 10 km); never your name, email or account Norway (EEA) EEA; MET Norway's terms of service
Google LLC (Google News) Local news in your morning brief, if you turn it on The name of your town, your language and country; never where you are exactly, your name, email or account US; global Google's terms; Data Privacy Framework
Google LLC (Firebase Cloud Messaging) Delivers notifications to Android phones, if you turn them on Your phone's notification token; the critto's name and a short preview (or just "Pip sent you a message" if you turn previews off); never secrets US; global Firebase data processing terms; Data Privacy Framework
Apple Inc. (Apple Push Notification service) Delivers notifications to iPhones and iPads, if you turn them on Your device's notification token; the same short notification as above US; global Apple Developer terms; Data Privacy Framework
Your browser's push service (Google, Mozilla, Apple or Microsoft) Delivers notifications to the web app, if you turn them on An encrypted notification they can't read Global End-to-end encrypted (Web Push)
Telegram FZ-LLC / Telegram Messenger Inc. Carries messages between a critto and the people you approve, if you connect your critto to Telegram The Telegram messages to and from your critto, and the sender's Telegram name and id UAE/BVI; global Telegram's privacy policy and terms
Discord, Inc. Carries messages between a critto and the people you approve, if you connect your critto to Discord The Discord messages to and from your critto, and the sender's Discord name and id US; global Discord's privacy policy and terms
Proton AG Our privacy and support mailbox (privacy@critto.app) What you write to us Switzerland Adequacy (EU and UK); Proton terms and DPA
Makisuo, Inc. (Maple) Server monitoring Internal ids, timings, errors; never message content or emails US DPA with Standard Contractual Clauses

Independent companies you deal with through Critto

Company Role
Polar Software, Inc. Sells your plan to you (merchant of record): card, billing and tax. Their privacy policy.
OpenAI, Anthropic, xAI, Meta The AI account you connect. Your chats with crittos go to them under your account and their privacy policy.

We give 30 days’ notice in the app and by email before adding a processor that handles chat content.